Responding to market demands, we are simplifying and streamlining our tariff and service portfolio.  At Yettel, our goal is to always offer services that meet the current needs of our customers. This is why we renew our tariff options from time to time, to ensure a streamlined portfolio.  
Based on user habits, we see that a significant proportion of prepaid phone users are already using smartphones and increasingly use mobile internet. We have reformed our prepaid service portfolio and data ticket offerings in accordance with this trend and considering user behaviour.
With the packages linked to the Yettel Feltöltőkártya Expressz tariff, we would like to provide a solution for those who, as prepaid customers without a loyalty agreement, need to be able to use voice and data services flexibly, according to their current needs, at a reasonable price. 

The change affects customers with the following tariffs:
•    Hello Kártyás
•    Hello Kártyás Expressz
•    Yettel Feltöltőkártyás
•    Yettel Feltöltőkártyás Expressz
•    Yettel Feltöltőkártyás Expressz 2in1 Start
•    Yettel Feltöltőkártyás Express 2in1 Travel
•    Yettel Feltöltőkártyás Express 2in1 Travel Max

As of April 2024, all of the above tariffs will be replaced with the Yettel Feltöltőkártya Expressz tariff package, available with a HUF 30 minute fee within Hungary and in countries in roaming tariff zone 1.
No action is required from our customers in connection with the change of tariff - their call number as well as their existing balance and its validity date will remain unchanged, and no downtime will be expected in the service.

Beyond the usual services, we will implement new 5-day packages, which will not only contain mobile internet, but also extra airtime credit minutes. Our supplementary services will be available to you with a 20% discount through the Yettel app.

• Affected customers are entitled to terminate with immediate effect within 45 days upon receipt of the change notice.
• If any customer decides that the Yettel Feltöltőkártya or Yettel Feltöltőkártya Expressz tariff does not suit them, they can choose from our postpaid tariffs. Detailed information on postpaid tariffs is available in stores, at yettel.hu or through our customer service channels.

Services available for the tariffs to be discontinued will be automatically carried over by customers. If you would like to browse our new services, detailed information is available in Yettel stores, in the Yettel app, at yettel.hu and through our customer service channels.

Affected customers will receive a notice to their long-term storage, access details to which will be sent to them via SMS. Customers will be notified of the time of the tariff switch with an SMS prior to the event.

• As of April 2024, you may continue with the new Yettel Feltöltőkártya Expressz tariff, with a HUF 30 minute and SMS fee within all Hungarian standard-rate networks, as well as in countries in roaming tariff zone 1. The 2in1 Start recurring service (1.5 GB and 15 minutes) activated for the card will remain active while the usage requirements of the service are met.
• The service is available against payment of a periodic fee and is activated after the deduction of its fee.
• In the case of handset-inclusive packages purchased from our partners, the Yettel Feltöltőkártyás Expressz 2in1 Start package (containing 15 voice-call minutes and 1.5 GB domestic data for 30 days after activation) is free of charge, but the 2in1 Start recurring package activated for the card has a fee of HUF 1,490/30 days after the first 30 days.
• The service can be used for 30 days from activation. Unused minute and data quotas may not be carried over to the next service cycle.
• We will attempt to deduct the periodic fee on the day following the expiry of the 30-day period. If sufficient balance is not available on your prepaid account, the conditions for the basic tariff package will apply and the call and data amounts included in the package will not be made available, with the 2in1 package being suspended until a top-up. If your balance is insufficient for deducting the periodic fee for 3 consecutive months, the package will be cancelled from the 4th month and will not be available for re-activation later on, as we will no longer be offering the package.
• You can use another supplementary package with your 2in1 Start recurring package. The new package will be activated immediately, and your old package will remain with its own quota and expiry date.
• If you cancel one of the packages and activate another, switching between packages is instantaneous. In this case, the periodic fee will be deducted in its entirety, the 30-day period will restart and unused minute and data quotas will be added up and available until the end of the next service cycle.
• You can cancel the 2in1 Start recurring package through an SMS to the number 1744 with the following code: X2IN1START
• The package will not be available for re-order later on, as we will no longer be offering it.
• If you cancel a 2in1 recurring package within 30 days, the unused minute and data quotas will also be removed and the periodic fee that has already been deducted will not be refunded.
• If the Yettel Feltöltőkártyás Expressz 2in1 Start package was not purchased as part of a handset-inclusive package, the 2in1 Start recurring package activated for it has a fee of HUF 1,490/30 days after the first 30 days.
• The 2in1 Start recurring package minute and data quotas apply within Hungary and countries in roaming tariff zone 1.
• If the domestic data traffic included in the package is used up and you do not have a Mobile Internet service package, the domestic and general data traffic will not be available until the end of the prepaid service cycle (capped at 0/0 kbps).
• In addition to the periodic fee, no over-the-limit fee will be charged for domestic traffic.
• The data amount included in the data packages will be available at the transfer speeds set in your tariff package. Ordering the service will not affect the theoretical maximum download and upload speeds set in the tariff package; the rates specified in the tariff package will remain unchanged.
• The data amount available domestically included in the service is used by all types of data traffic.
• Traffic quota is reduced by 0.01 MB increments.
• If you have a one-off data ticket, the data quota of this ticket is always expended first. After that, we will deduct from the recurring quota, then from the data quota included in the tariff package and finally from the amount included in the data package.
• If you do not use up the data amount included in the service during the current service cycle, the discount may not be carried over to the next 30-day period.